Return Policy

Return Policy

Return Window

We accept returns within 7 to 10 days from the date of delivery. Once this return window has passed, we are unfortunately unable to process any return requests. We recommend inspecting your order as soon as it arrives to ensure everything meets your expectations.

Conditions for Returns

To be eligible for a return, the item must be unused, unworn, and unwashed. It must also be returned in its original packaging with all tags, labels, seals, and accessories intact. Items that show any signs of wear, damage, alteration, washing, or missing components will not be accepted for return.

Non-Returnable Items

Certain products are not eligible for return under any circumstances. These include sale or discounted items, customized or made-to-order products, and any items marked as final sale. Customers are advised to carefully check product details before purchasing such items, as they cannot be returned or exchanged once sold.

Refunds

Once the returned item is received, it will undergo inspection before approval. If the return is approved, the refund will be processed within 5 to 7 business days and credited back to the original payment method. Shipping charges, if applicable, are non-refundable, and the processing time may vary depending on the bank or payment provider.

Exchanges

Exchanges are available only for size-related issues or for items that are damaged or defective upon arrival. All exchanges are subject to stock availability. If the requested replacement is not available, a refund will be issued instead.

Return Shipping

In most cases, customers are responsible for return shipping costs. However, if the item received is incorrect or defective, we will cover the return shipping charges. We recommend using a trackable shipping service, as we cannot take responsibility for items lost during return transit.

Need Help?

If you have any questions or need assistance with your return, refund, or exchange, our support team is here to help. Please reach out with your order details, and we will assist you as quickly as possible.